Shipping policy

Shipping Processing Time

    •    Orders are typically processed within 1-2 business days after payment is received. 

    •    Orders placed on weekends or holidays will be processed the following business day.

    •    You will receive an email notification with tracking information once your order has shipped. 

Shipping Methods and Rates

    •    Shipping Rates are calculated at checkout based on your location and the shipping method you select.

    •    Standard Shipping orders $100+ is FREE.

    •    Economy Shipping 5-8 business days.

    •    Standard Shipping 3-4 business days.

Order Tracking

    •    Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor your shipment's progress.

    •    Please allow tracking information 24-48 hours to update on carrier's website after tracking number is received. 

Address Accuracy

    •    Please ensure that your shipping address is correct and complete. We are not responsible for packages that are lost, delayed, or undeliverable due to incorrect address information provided by the customer.

Shipping Delays

    •    While we make every effort to ship your order promptly, shipping delays can sometimes occur due to circumstances beyond our control, including weather, holidays, and carrier delays.

Lost Items

    •    Victa Black is not liable for missing/stolen packages marked delivered. If you believe your order was mis-delivered or confiscated, we recommend filing a claim with the carrier directly.